Spa Conference Presentations and Classes
Our presentations are in PDF format. You can view the landscape oriented presentations by clicking “View” –> “Rotate View” –> “Clockwise” in your PDF viewer.
Global Spa Trends Innov 2013, from the 2013 SpaTec conference, by Lisa Starr
Rebooting the Future: Reclaiming Your Strategic Dream Post Recession, from the 2011 ISPA Conference, with Peggy Wynne Borgman
The Communication Toolkit for Managers and Leaders, from the Spa and Esthetics Expo, Long Beach, with Peggy Wynne Borgman
Medical Spa Fundamentals, from IECSC Las Vegas with Lisa Starr
The Brave New World of Spa Retail – Trends and tactics to grow spa retail in a slow-recovery world, from IECSC Las Vegas with Peggy Wynne Borgman
Moments of Truth: Mastering the Spa Reservations Call
Loyalty Programs – Loyalty programs are not one-size-fits-all. How to target your program to a segmented audience to encourage cross-selling and referrals, and grow your most profitable client base.
Salon & Spa Stimulus Strategies – marketing & money-saving activities for the recession
Framework of Success – UPDATED: Course on HR Infrastructure needed for a successful organization.
Essential Sales Skills for Med Spas – Frustrated that your medical spa team isn’t creating the sales revenue you need? Gain new strategies for supporting their success in this presentation.
Recession Survival Kit – The discipline to face the brutal facts and the absolute certainty that you’ll prevail!
Non Revenue Space Odyessy – The role of amenities in revenue creation.
Braving the Financial Jungle – Understanding your financial ratios and setting up your income statement
Rewarding Loyalty – Getting the most from your loyalty and rewards programs.
The Spa Startup Reality Check - Is your business vision really a hallucination? Learn some of the most common pitfalls for spa entrepreneurs when planning a new venture.
Retail Like You Mean It – Fresh retail strategy for the competitive spa marketplace.
Soulful Compensation – Creating compensation plans that drive profit and increase employee retention.
Med Spa Opportunity – Evaluating the med spa opportunity’s first steps.
Managing Business in a Changing World – Change management for a touch industry.
Spa Startup 101 – The Real Business of Spa – What you need to know to start a successful spa business.
Financial Benchmarking – Typical ratios and benchmark performance numbers for day spas
Practice+Spa = Chaos – Points to consider for doctors who are adding a spa to their practice.
Our conference presentations are provided in Adobe PDF format for your convenience. They are protected by US and International Copyright and may not be redistributed without express written permission of Wynne Business, Inc.
Spa Retailing: The Complete Experience- Spa retail training.