Wynne Business

NEW “Selvice” Spa Sales Training on DVD

Selvice: Seven Essential Steps to Abundant Sales and Stellar Customer Service

Presented by Peggy Wynne Borgman and Lisa M. Starr8
Employee Training Program on DVD, $199 (email us to order or use our convenient order form below)

Need to increase your service and retail sales? Now you can bring the renowned Wynne Business “Selvice” training program into your salon or spa for a fraction of the cost of a live on-site workshop. Teach your team essential spa and salon sales skills while dramatically improving their customer service awareness and abilities. The “Selvice” philosophy blends sales and service into a seamless, holistic approach that is highly effective for the sales-averse spa and salon business culture.

Led by Peggy Wynne Borgman and Lisa M. Starr of Wynne Business, the program is built around an engaging “talk show” style discussion of the principles of selling with customer service. As each Selvice Step is described, the program depicts fascinating demonstrations in a spa setting, and includes “before and after” scenarios with a front desk employee, esthetician and massage therapist as they interact with spa guests. Employees will recognize familiar situations and learn how to maximize the retail sales and customer retention opportunities in each. Your team will be able to master the most effective verbiage and approach for the different opportunities that present themselves during a client’s visit to the spa or salon.

Conduct a full-session training with your team or show the Selvice steps one by one. The program is designed to be used both ways.

Order Today!

To order Selvice now, just click the Add To Cart button. Don’t worry if you don’t have a PayPal account, you can pay using your major credit card as well.