Peggy Wynne Borgman
Peggy Wynne Borgman is the President of Preston Wynne, Inc. founded in 1984, which operates award-winning, 50-employee Preston Wynne Spa in the San Francisco Bay Area, as well as Wynne Business, its fifteen year old spa consulting division. Clients have included Hyatt Hotels, Coldwater Creek Spas, Langham Hotels International, MGM Mirage, eleven spa, Glen Ivy Hot Springs Spas, and Gold’s Gym.
Through its acclaimed Spa Directors Management Intensive Seminar, Wynne Business has trained management employees for the top tier of the international hospitality industry, including Ritz Carlton, Four Seasons, Stillwater by Hyatt, Peninsula Hotels and Shangri-La.
Ms. Borgman recently launched the Wynne Business Spa Academy, the first course management system for spa educators, providing online training for spa professionals. She has conducted educational sessions for the IECSC, SpaTec, SpaExec and ISPA conferences. She is a licensed California esthetician and author of a consumer beauty book inspired by the principles of Traditional Chinese Medicine. Her commentary on the spa industry has appeared in The Wall Street Journal, Time and Fortune Small Business magazines.
Ms. Borgman is a founding member and chair of Destination Saratoga, a tourism marketing and economic development task force in Silicon Valley. A member of the board of directors for Next Door Solutions, a domestic violence agency in San Jose, California, she was recognized as a 2009 Distinguished Volunteer Fundraiser by the Association of Fundraising Professionals, and in 2010, was honored as one of the Top 100 Most Influential Women by the Silicon Valley Business Journal.
Lisa M. Starr has almost 30 years of experience in the beauty industry, and is currently the senior East Coast business consultant to new and existing spas and salons for Wynne Business, a leading spa consulting company in the US. Her knowledge and experience include business operations and finances, marketing and advertising, inventory management, human resource development, and business process improvement.
Lisa also leads regular Wynne Business educational programs, including the Spa Directors Management Intensive and The High Performance Spa. Consulting clients throughout the U.S. and in Southeast Asia include day spa start-ups and turnarounds, medi-spas and hotel spas, hospitals, fitness clubs, and beauty salons adding spa services. She is a frequent presenter at industry trade shows such as the IECSC, ISPA, Spa & Resort Expo, and the Spa Asia Wellness Summit, and a regular columnist at American Spa Magazine.