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For over fifteen years, Wynne Business has been the most progressive provider of spa consulting, management seminars and spa employee training for the spa industry. Our clients include day spas, hotel spas, resort spas, club spas and medical spas. Our spa industry clients include vendors of professional products and equipment, investors and real estate developers.

 

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The Illusion of Percentages

There’s a lot of talk about “fairness” these days, especially when it comes to taxes. Warren Buffett famously commented that he pays a lower tax rate than his secretary. But there is a huge difference between the tax rate, or percentage, that Uncle Warren pays and the size of the check he writes. Let’s say [...]

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Meeting the Standard, or Meeting the Extraordinary?

Woody Allen said that 80% of success is showing up. He didn’t say that the goal is 80% effort, he said that you were 80% of the way there if you showed up. As letter grade, 80% gets you an A-. Anything in the A family is considered good performance (unless you’re trying to get [...]

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LIVE Webinar: Mastering the Mindset of World Class Service

Monday, February 20th 10 a.m. Pacific/1 p.m. Eastern 70 minutes, $45 per registered computer (3-4 participants can attend on one computer) Every spa ...

The Spa Director’s Management Intensive: Returning to Philadelphia

March 11th-13th in Philadelphia, Pennsylvania If you own, manage or plan to invest in a spa, this program is a must. If ...

The Spa Director’s Management Intensive: Our 2012 online certificate program launches in February

Taught by Peggy Wynne Borgman, Wynne Business Executive Consultant and Lisa M. Starr, Wynne Business Senior Consultant Premier ...

Need to increase your service and retail sales? Now you can bring the renowned Wynne Business "Selvice" training program into your salon or spa for a fraction of the cost of a live on-site workshop. Teach your team essential spa and salon sales skills while dramatically improving their customer service awareness and abilities. The "Selvice" philosophy blends sales and service into a seamless, holistic approach that is highly effective for the sales-averse spa and salon business culture.

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Selvice Selvice DVD

The Spa Enrichment Group has created a brilliant, user-friendly and attractively designed manual that will walk you and your team, step-by-step, through a proven process to create clients who will send you more business than you can handle (a good problem to have). Best of all it involves no advertising!

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Client Referral Generation System Client Referral Generation System