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For over fifteen years, Wynne Business has been the most progressive provider of spa consulting, management seminars and spa employee training for the spa industry. Our clients include day spas, hotel spas, resort spas, club spas and medical spas. Our spa industry clients include vendors of professional products and equipment, investors and real estate developers.

Read Peggy’s American Spa column, “Making Your Own Weather,” on building your sales and clientele during a downturn.

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What Successful Survivors Are Doing

Congratulations. If you’re reading this, chances are you survived 2009 and are working your business strategy for 2010. No one I’ve talked to is budgeting for growth (we’ll all be delighted if it happens.)
We’re constantly asked what the successful spas have done, are doing, to strengthen their operations. I’ve been happy to hear how many [...]

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NEW WEBINAR! Selvice at the Front Desk: Increasing Sales While Elevating Customer Service

Two-Part Training Program, two consecutive Tuesdays February 16th and February 23rd, 10 a.m. Pacific/1 p.m. Eastern Is your front desk team ...

The Spa Director’s Management Intensive, our “four day Spa MBA,” returns to the East coast

Upcoming Dates: March 21-24, 2010, Philadelphia PA If you own, manage, or plan to invest in a spa, this program is ...

Need to increase your service and retail sales? Now you can bring the renowned Wynne Business "Selvice" training program into your salon or spa for a fraction of the cost of a live on-site workshop. Teach your team essential spa and salon sales skills while dramatically improving their customer service awareness and abilities. The "Selvice" philosophy blends sales and service into a seamless, holistic approach that is highly effective for the sales-averse spa and salon business culture.

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Selvice Selvice DVD

The Spa Enrichment Group has created a brilliant, user-friendly and attractively designed manual that will walk you and your team, step-by-step, through a proven process to create clients who will send you more business than you can handle (a good problem to have). Best of all it involves no advertising!

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Client Referral Generation System Client Referral Generation System